Managing customer experience and relationships : (ระเบียนเลขที่ 834841)
| 000 -LEADER | |
|---|---|
| fixed length control field | 01127cam a2200337 i 4500 |
| 001 - CONTROL NUMBER | |
| control field | 834841 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230423231742.0 |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION | |
| fixed length control field | tz |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160805s2017 nju b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781119236252 |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| Holding library | PIMLIB |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .P458M |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Peppers, Don, |
| 9 (RLIN) | 66692 |
| 245 10 - TITLE STATEMENT | |
| Title | Managing customer experience and relationships : |
| Remainder of title | a strategic framework / |
| Statement of responsibility, etc. | Don Peppers, Martha Rogers. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | Third edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Jersey : |
| Name of publisher, distributor, etc. | Wiley, |
| Date of publication, distribution, etc. | 2017. |
| -- | 3665 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxiv, 600 pages ; |
| Dimensions | 25 cm. |
| 449 ## - | |
| -- | New Arrivals Sep 2021 |
| 490 0# - SERIES STATEMENT | |
| Series statement | Wiley corporate F&A series |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations |
| General subdivision | Management. |
| 9 (RLIN) | 1218 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Consumers' preferences. |
| 9 (RLIN) | 60492 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Relationship marketing. |
| 9 (RLIN) | 54237 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Information storage and retrieval systems |
| General subdivision | Marketing. |
| 9 (RLIN) | 22411 |
| 690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | 0050 หนังสือได้รับบริจาค |
| 9 (RLIN) | 9762 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Rogers, Martha, |
| Relator term | author. |
| 9 (RLIN) | 66693 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | หนังสือ |
| 988 ## - | |
| -- | 834841 |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | siriporn |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Shelving control number | Total Checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Available | หนังสือภาษาอังกฤษ | PIM Creative Learning Space | PIM Creative Learning Space | English Book Shelves | 04/11/2021 | บริจาคโดย CPALL Knowledge Center | 2850.00 | 1 | HF5415.5 .P458M 2017 | 32550000511428 | 23/04/2023 | 0.00 | 23/04/2023 | หนังสือ |
