รายละเอียดในรูปแบบ MARC
| 000 -LEADER |
|---|
| fixed length control field |
01647cam a2200409 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
28059 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20230423231251.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
130116r20092006nju 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780470457993 (cloth) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0470457996 (cloth) |
| 049 ## - LOCAL HOLDINGS (OCLC) |
|---|
| -- |
PITLIB |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HF5415.5 |
| Item number |
.L455 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Lent, Robin |
| 9 (RLIN) |
37018 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Selling luxury : |
| Remainder of title |
connect with affluent customers, create unique experiences through impeccable service, and close the sale / |
| Statement of responsibility, etc. |
Robin Lent and Genevi<U+0936>e Tour |
| Medium |
[book] |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Hoboken, N.J. : |
| Name of publisher, distributor, etc. |
Wiley, |
| Date of publication, distribution, etc. |
c2009. |
| -- |
3665 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xvii, 158 p. |
| 449 #0 - |
|---|
| -- |
•v012– New Arrivals- Jan. 2013 |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Includes index |
| 500 ## - GENERAL NOTE |
|---|
| General note |
"Selling luxury first appeared in 2006 under the title of The great 88"--T.p. verso |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer services |
| 9 (RLIN) |
1217 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Affluent consumers |
| 9 (RLIN) |
37019 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Luxury goods industry |
| 9 (RLIN) |
36851 |
| 690 #0 - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) |
|---|
| Topical term or geographic name as entry element |
0000 สาขา Luxury Brand |
| 9 (RLIN) |
16095 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Lent, Robin. |
| Title of a work |
Great 88 |
| 9 (RLIN) |
37020 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Tour, Genevi<U+0936>e |
| 9 (RLIN) |
37021 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
หนังสือ |
| 970 ## - |
|---|
| -- |
Part One |
| -- |
Initial thoughts |
| -- |
p. 1 |
| 970 ## - |
|---|
| -- |
Part Two |
| -- |
The Frame of mind of the sales ambassador |
| -- |
p. 17 |
| 970 ## - |
|---|
| -- |
Part Three |
| -- |
The Savoir-Faire of the sales ambassador |
| -- |
p. 35 |
| 970 ## - |
|---|
| -- |
Part Four |
| -- |
Preparing to sell |
| -- |
p. 61 |
| 970 ## - |
|---|
| -- |
Part Five |
| -- |
Welcoming and discovering the customer |
| -- |
p. 73 |
| 970 ## - |
|---|
| -- |
Part Six |
| -- |
Proposing, romancing, and handling objections |
| -- |
p. 93 |
| 970 ## - |
|---|
| -- |
Part Seven |
| -- |
Concluding and making additional sales |
| -- |
p. 113 |
| 970 ## - |
|---|
| -- |
Part Eight |
| -- |
Building customer loyalty |
| -- |
p. 129 |
| 988 ## - |
|---|
| -- |
28059 |
