Selling luxury : connect with affluent customers, create unique experiences through impeccable service, and close the sale /

Lent, Robin

Selling luxury : connect with affluent customers, create unique experiences through impeccable service, and close the sale / [book] Robin Lent and Genevie Tour - Hoboken, N.J. : Wiley, c2009. - xvii, 158 p.

Includes index "Selling luxury first appeared in 2006 under the title of The great 88"--T.p. verso

9780470457993 (cloth) 0470457996 (cloth)


Customer services
Affluent consumers
Luxury goods industry

HF5415.5 / .L455