Human sigma : (ระเบียนเลขที่ 27623)
| 000 -LEADER | |
|---|---|
| fixed length control field | 01066cam a22002894a 4500 |
| 001 - CONTROL NUMBER | |
| control field | 27623 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230423231242.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 121126s2007 nyua b 000 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2007929466 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781595620163) |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| -- | PITLIB |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .F58 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Fleming, John Howland |
| 9 (RLIN) | 36504 |
| 245 10 - TITLE STATEMENT | |
| Title | Human sigma : |
| Remainder of title | managing the employee-customer encounter / |
| Statement of responsibility, etc. | John H. Fleming, Jim Asplund |
| Medium | [book] |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | Gallup Press, |
| Date of publication, distribution, etc. | c2007. |
| -- | 36505 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 313 p. : |
| Other physical details | ill. |
| 449 #0 - | |
| -- | •w002– New Arrivals- Nov. 2012 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references (p. [289]-313) |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations |
| 9 (RLIN) | 1218 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Consumer satisfaction |
| 9 (RLIN) | 3656 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Sales management |
| 9 (RLIN) | 16923 |
| 690 #0 - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN) | |
| Topical term or geographic name as entry element | 0011-1 บริหารธุรกิจมหาบัณฑิต สาขาการจัดการธุรกิจการค้าสมัยใหม่ TMBA (ป.โท) |
| 9 (RLIN) | 34 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Asplund, Jim |
| 9 (RLIN) | 36506 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | หนังสือ |
| 988 ## - | |
| -- | 27623 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Shelving control number | Total Checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Available | หนังสือภาษาอังกฤษ | PIM Creative Learning Space | PIM Creative Learning Space | English Book Shelves | 26/11/2012 | บริจาค | 0.00 | 1 | HF5415.5 .F58 | 32550000219466 | 23/04/2023 | 0.00 | 23/04/2023 | หนังสือ |
