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001 836510
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007 tz
008 170308t20182018caua b 001 0 eng d
020 _a9781473975873 (pbk)
020 _a1473975875
049 _aPIMLIB
050 0 0 _aHV29.7
_b.B44D
100 1 _aBeesley, Paula,
_969678
245 1 0 _aDeveloping your communication skills in social work /
_cPaula Beesley, Melanie Watts, Mary Harrison.
246 1 0 _aCommunication skills in social work
260 _aLos Angeles :
_bSAGE,
_c2018.
_95018
300 _a190 pages :
_billustrations ;
_c25 cm
449 _aNew Arrivals Aug 2022
504 _aIncludes bibliographical references (pages 177-184) and index.
505 0 _aIntroduction; Chapter One - Reflection and Emotional Intelligence; Chapter Two - Initial Engagement; Chapter Three - Listening; Chapter Four - Clarification; Chapter Five - Empathy; Chapter Six - Challenging Holding Sensitive Conversations; Chapter Seven - Working with Resistance; Chapter Eight - Barriers to Effective Communication; Chapter Nine - Written Communication: Case Recording, Letters, Texts, Social Media; Chapter Ten - Assessment and Report Writing: Critical Analysis; Chapter Eleven - Inter-Professional Communication; Chapter Twelve - Managing Endings; Conclusion;
520 8 _aWhat is communication and why is it important? Our ability to communicate is central to everyday life and an essential skill in social work. This easy-to-read book offers a step-by-step guide to developing effective communication skills with a diverse range of service users and professionals. It is the perfect guide to help manage different communication skills in different settings, and more importantly, encourage students to continually reflect and develop these skills.
650 0 _aCommunication in social work.
_969679
650 0 _aInterviewing in social service.
_969680
650 0 _aCounselor and client.
_969681
650 7 _aSociety.
_942541
650 7 _aCommunication in social work.
650 7 _aCounselor and client.
690 _a0033 ศิลปศาสตรบัณฑิต สาขาภาษาอังกฤษเพื่อการสื่อสารทางธุรกิจ CEB (ป.ตรี)
_945752
700 1 _aWatts, Melanie,
_eauthor.
_969682
700 1 _aHarrison, Mary,
_eauthor.
_969683
942 _cBK
988 _c836510
998 _asiriporn
999 _c836510
_d836510