| 000 | 00985cam a2200289 a 4500 | ||
|---|---|---|---|
| 001 | 835376 | ||
| 005 | 20230423160408.0 | ||
| 007 | tz | ||
| 008 | 110610s2011 nyua b 001 0 eng | ||
| 020 | _a9781423145844 | ||
| 049 | _aPIMLIB | ||
| 050 | 0 | 0 |
_aGV1853.3.F62 _b.W3417 |
| 245 | 0 | 0 |
_aBe our guest : _bperfecting the art of customer service / _cby Disney Institute with Theodore Kinni ; foreword by Robert A. Iger. |
| 260 |
_aNew York : _bDisney Editions, _c2011. _967605 |
||
| 300 |
_axvi, 208 p. : _bill. ; _c24 cm. |
||
| 449 | _aNew Arrivals Nov 2021 | ||
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aAmusement parks _xCustomer services _zOrlando. _967607 |
|
| 651 | 0 |
_aWalt Disney World (Fla.) _967608 |
|
| 690 |
_a0050 หนังสือได้รับบริจาค _99762 |
||
| 700 | 1 |
_aKinni, Theodore B., _967609 |
|
| 710 | 2 |
_aDisney Institute. _967606 |
|
| 942 | _cBK | ||
| 988 | _c835376 | ||
| 998 | _asiriporn | ||
| 999 |
_c835376 _d835376 |
||