| 000 | 01127cam a2200337 i 4500 | ||
|---|---|---|---|
| 001 | 834841 | ||
| 005 | 20230423231742.0 | ||
| 007 | tz | ||
| 008 | 160805s2017 nju b 001 0 eng | ||
| 020 | _a9781119236252 | ||
| 049 | _aPIMLIB | ||
| 050 | 0 | 0 |
_aHF5415.5 _b.P458M |
| 100 | 1 |
_aPeppers, Don, _966692 |
|
| 245 | 1 | 0 |
_aManaging customer experience and relationships : _ba strategic framework / _cDon Peppers, Martha Rogers. |
| 250 | _aThird edition. | ||
| 260 |
_aNew Jersey : _bWiley, _c2017. _93665 |
||
| 300 |
_axxiv, 600 pages ; _c25 cm. |
||
| 449 | _aNew Arrivals Sep 2021 | ||
| 490 | 0 | _aWiley corporate F&A series | |
| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aCustomer relations _xManagement. _91218 |
|
| 650 | 0 |
_aConsumers' preferences. _960492 |
|
| 650 | 0 |
_aRelationship marketing. _954237 |
|
| 650 | 0 |
_aInformation storage and retrieval systems _xMarketing. _922411 |
|
| 690 |
_a0050 หนังสือได้รับบริจาค _99762 |
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| 700 | 1 |
_aRogers, Martha, _eauthor. _966693 |
|
| 942 | _cBK | ||
| 988 | _c834841 | ||
| 998 | _asiriporn | ||
| 999 |
_c834841 _d834841 |
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