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020 _a9781352001112
020 _a135200111X
049 _aPIMLIB
050 0 0 _aHF5415.2
_bW558M
100 _aWilson, Alan
_961248
245 0 0 _aMarketing research /
_bdelivering customer insight
_c Alan Wilson.
250 _a4th ed.
260 _aLondon :
_bRed Globe Press,
_c2019.
_961249
300 _axxiii, 383 pages :
_bcolor illustrations ;
_c26 cm.
449 _aNew Arrivals-Oct 2019
500 _aMacmillan International Higher Education."
504 _aIncludes bibliographical references and index.
505 _a1. The Role of Marketing Research and Customer Information in Decision-Making -- 2. The Marketing Research Process -- 3. Secondary Data, Customer Databases and Big Data Analytics -- 4. Collecting Observation Data and Social Media Listening -- 5. Collecting Qualitative Data -- 6. Collecting Quantitative Data -- 7. Designing Questionnaires -- 8. Sampling Methods -- 9. Analysing Qualitative Data -- 10. Analysing Quantitative Data -- 11. Presenting the Research Results.
520 _aMarket information and customer insight are critical factors in helping successful businesses to meet their strategic goals. Now in its fourth edition, this popular and user-friendly text will equip you with all the tools you need to find facts, undertake a marketing research project and undersatnd the likely impact it can have on marketing decisions. Keeping digital data and internet research at its heart, Marketing Research provides a refreshingly non-technical introduction to the field. It details the key stages of the research process, covering both quantitative and qualitative methods, and offers a plethora of international case studies and examples--back cover.
650 0 _aMarketing research.
_958075
690 _a0011_1 บริหารธุรกิจบัณฑิต สาขาการจัดการธุรกิจการค้าสมัยใหม่ MTM (ป.ตรี)
_931
942 _cBK
988 _c831910
998 _asiriporn
999 _c831910
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