000 02017cam a22004098i 4500
001 829488
005 20230423161050.0
008 170804s2017 enk b 001 0 eng
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
925 0 _aacquire
_b1 shelf copy
_xpolicy default
942 _cBK
955 _ere12 2017-08-04 to Dewey
_wxm06 2017-08-04
010 _a 2017022450
020 _a9781780648231 (pbk. : alk. paper)
020 _z9781780648248 (eBook)
020 _z9781780648255 (ePub)
040 _aDLC
_beng
_erda
_cDLC
042 _apcc
050 0 0 _aG155.A1
_bH646
082 0 0 _a910.68
_223
100 1 _aHolland, Jakki,
_eauthor.
_957778
245 1 0 _aTour operators and operations :
_bdevelopment, management and responsibility /
_cby Jakki Holland and David Leslie.
263 _a1710
264 1 _aBoston, MA :
_aBoston, MA :
_bCABI,
_c2017.
300 _apages cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
504 _aIncludes bibliographical references and index.
505 0 _aIntroduction -- The package holiday and the rise of the tour operator -- The operating environment -- Product development -- Small and medium sized tour operators -- Customer service -- Financial planning : pricing the package -- Tour operators and key travel regulations (with David Grant) -- Distribution(place) -- Marketing -- Human resources and managing the workforce -- Crisis management -- A look ahead : challenges and issues.
650 0 _aTourism
_xManagement.
_95044
650 0 _aPackage tours
_957788
700 1 _aLeslie, David,
_d1951-
_eauthor.
_957780
776 0 8 _iOnline version:
_aHolland, Jakki, author.
_tTour operators and operations
_dWallingford, Oxfordshire ; Boston, MA : CABI, 2017
_z9781780648248
_w(DLC) 2017037506
963 _aAlex Lainsbury; phone: +44-1491 829323; email: a.lainsbury@cabi.org; bc: patricia@styluspub.com
988 _c829488
999 _c829488
_d829488