000			01939cam a2200301 a 4500
001			30689
005			20230423231348.0
008			131122s2013 nyua b 001 0 eng
020			_a9780071759977 (alk. paper)
020			_a0071759972 (alk. paper)
049			_bPITLIB
050	0	0	_aHF5549.5.P35 _bS879 2011
100	1		_aStone, Ron D. _939982
245	1	4	_aThe real value of training : _bmeasuring and analyzing business outcomes and the quality of ROI / _cRon Drew Stone.
260			_aNew York : _bMcGraw-Hill, _cc2011. _92033
300			_axvii, 302 p. : _bill.
449		0	_a•v002– New Arrivals- Nov. 2013
504			_aIncludes bibliographical references (p. 289-290) and index
505	0		_aTalking about performance results -- Stone's measurement and roi process : a view from above -- Begin on the right foot : partner to create a measurement strategy -- Collect relevant performance data -- Analyze results and adjust for causal influence -- Analyze and adjust results for sustained impact -- Go / No Go : Assign a Monetary Value to Business Outcome Data -- Calculate the fully-loaded cost of the solution design -- Calculating the return on investment and assessing the quality of ROI -- Measuring the contribution of solutions : alternatives to ROI -- Communicate the results -- Opportunity forecasting : predicting performance improvement and ROI
650		0	_aPerformance standards _936633
650		0	_aRate of return _939983
650		0	_aPersonnel management _93482
690		0	_a0051 บริหารธุรกิจบัณฑิต สาขาการบริหารคนและองค์การ POM (ป.ตรี) _9123
690		0	_a0051-1 บริหารธุรกิจมหาบัณฑิต สาขาการบริหารคนและกลยุทธ์องค์การ POS (ป.โท) _947387
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988			_c30689
999			_c30689 _d30689