Oliu, Walter E. Writing that works : communicating effectively on the job / Walter E. Oliu, Charles T. Brusaw, Gerald J. Alred. - 13th ed. - New York : Bedford/St. Martin's, 2020. - xxxi, 665 p. : ill. ; 24 cm. Includes bibliographical references and index. ISBN: 9781319361525 Subjects--Topical Terms: Business communication. LC Class. No.: HF5721 / .O53W