Be our guest :  perfecting the art of customer service / 
by Disney Institute with Theodore Kinni ; foreword by Robert A. Iger. 
 - New York :  Disney Editions,  2011. 
 - xvi, 208 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9781423145844 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Amusement parks--Customer services--Orlando.
<br/><br/><label>Subjects--Geographic Terms: </label><br/>Walt Disney World (Fla.)
<br/><br/><label>LC Class. No.: </label>GV1853.3.F62  / .W3417