Batat, Wided, Experiential marketing : consumer behaviour, customer experience and the 7Es / Wided Batat. - New York : Routledge, 2019. - xxiv, 277 pages : illustrations (black and white); 24 cm. Includes bibliographical references and index. ISBN: 9781138293168 (pbk. : alk. paper) Subjects--Topical Terms: Marketing.Consumer behavior.Customer relations.Relationship marketing. LC Class. No.: HF5415 / .B328E