Hudson, Simon. Customer service for hospitality and tourism / Simon and Louise Hudson. - 2nd ed. - Woodeaton : Goodfellow Publishers Limited, c2017. - 296 p. : ill. ; 25 cm. ISBN: 9781911396468 (pbk.) Subjects--Topical Terms: Hospitality industry.Tourism.Hospitality industry--Customer services.Tourism--Customer services. LC Class. No.: TX911.3.C8 / H886C