TY - BOOK AU - Seymour, Mike. TI - Collins hotel and hospitality english: communicate confidently with guests SN - 9780007431984 AV - PE1116 .S48C PY - 2011/// CY - London PB - Collins KW - ENGLISH LANGUAGE KW - CONVERSATION AND PHRASE BOOKS (FOR RRSTAURANT AND HOTEL PERSONEL) KW - EGLISH LANGUAGE N1 - Welcoming guests ER -