TY - BOOK ED - Office of the permanent secretary ministry of tourism and sports TI - Front office functional competencies receive and place incoming telephone calls: D1.HFO.CL2.09 Trainee manual T2 - Front office functional competencies receive and place incoming telephone calls SN - 9786162972546 AV - H0162 PY - 2015/// CY - Bangkok PB - Office of the permanent secretary ministry of tourism and sports KW - Communications KW - Telecommunication KW - Office of the permanent secretary ministry of tourism and sports ER -