TY - BOOK ED - Office of the Permanent Secretary TI - Front office generic competencies perfrom clerical procedures insert unit code: D1.HRS.CL1.11 D1.HOT.CL1.05 D2.TCC.CL1.09 Trainer guide T2 - Front office generic competencies perfrom clerical procedures insert unit code SN - 9786162971877 AV - H0223 PY - 2015/// CY - Bangkok PB - Office of the Permanent Secretary KW - Hotels ER -