TY - BOOK AU - Kappa,Margaret M. AU - Nitschke,Aleta AU - Schappert,Patricia B. TI - Housekeeping management SN - 9780866121569 AV - TX928 .K17H PY - 1997/// CY - East Lansing, Mich. PB - Educational Institute of the American Hotel & Motel Association KW - Hotel housekeeping KW - Management N1 - Includes index ER -