Kappa, Margaret M. <br/><br/>
Managing housekeeping operations / 
Margaret M. Kappa, Aleta Nitschke, patricia B. Schappert. 
 - 2nd ed. 
 - East Lansing, Mich. :  Educational Institute, American Hotel & Motel Association,  1997. 
 - x, 488 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references. 
<br/><br/><label>ISBN: </label>9780866121552 0866121552 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel housekeeping--Management.
<br/><br/><label>LC Class. No.: </label>TX928  / .K17M