Kasavana, Michael L. <br/><br/>
Managing front office operations 

 - 6th ed 
 - Lansing, Mich :  Educational Institute, American Hotel & Lodging Association,  2001. 
 - 599 p 
<br/><br/><label>ISBN: </label>9780866122252 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel management.<br/>Hotel management
<br/><br/><label>LC Class. No.: </label>TX911.3.M27  / .K385M