TY  - BOOK
AU  - Kotter, John P.
AU  - Cohen, Dan S.
TI  - The heart of change: : real-life stories of how people change their organizations
SN  - 9781422187333
AV  - HD58.8 .K636T
PY  - 2012///
CY  - Boston, Mass
PB  - Harvard Business Review Press
KW  - Organizational change
KW  - BUSINESS & ECONOMICS / Business Communication / General
N2  - John Kotter's international bestseller Leading Change struck a powerful chord with legions of managers everywhere. It acknowledged the cynicism, pain, and fear they faced in implementing large-scale change--but also armed them with an eight-step plan of action for leaping boldly forward in a turbulent world. Now, Kotter and coauthor Dan S. Cohen delve deeper into the subject of change to get to the heart of how change actually happens
ER  -