Ismail, Ahmed. <br/><br/>
Front office operations and management / 
Ahmed Ismail. 
 - Australia :  Thomson /Delmar,  c2002. 
 - 355 p. :  ill. 
<br/><br/><label>ISBN: </label>9780766823433 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hotel front desk personnel.<br/>Hotel management.
<br/><br/><label>LC Class. No.: </label>TX911.3.F75  / I864