TY - BOOK AU - Jones,Rob AU - Murphy,Dan TI - Retail therapy: making strategic relationships work SN - 1403901716 (cloth) AV - HF5415.55 .J59 PY - 2003/// CY - New York, New York PB - Palgrave Macmillan KW - Relationship marketing KW - Marketing KW - Management KW - Retail trade N1 - Includes bibliographical references and index ER -