Gerson, Steven M.,  1948- <br/><br/>
Technical communication :  process and product with myTechCommbab/  [book] 
Steven J. Gerson, Sharon M. Gerson 
 - 8th ed. 
 - New York :  Pearson,  c2014. 
 - xxviii, 590 p. :  ill (some col.) 
<br/><br/> Sharon Gerson's name appears first in earlier editions 
<br/><br/>Includes bibliographical references (p. 579-584) and index 
<br/><br/>An introduction to technical communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Research -- Routine correspondence -- Social media -- The job search -- Document design -- Using visual aids -- Communicating to persuade -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Web sites and online help -- Short, informal reports -- Long, formal reports -- Proposals -- Oral presentations 
<br/><br/><label>ISBN: </label>9780321864949 
<br/><br/><label>Subjects--Topical Terms: </label><br/>English language--Technical English<br/>English language--Rhetoric<br/>Technical writing
<br/><br/><label>LC Class. No.: </label>PE1475  / .G382 2014