OPEN question selling : unlock your customer's needs to close the sale-- by knowing what to ask and when to ask / [book]
Val Gee and Jeff Gee
- New York : McGraw-Hill, c2007.
- vi, 230 p.
Includes index.
No thing to be everything -- Waking up to your power -- The power of your sales brain -- Communicating for commitment -- Owning the sale -- OPEN question selling technique : operational questions -- OPEN question selling technique : probing questions -- OPEN question selling technique : effect questions -- OPEN question selling technique : nail-down questions -- Handling objections -- Closing with OPEN question selling techniques