Jacobs, F. Robert. Operations and supply chain management / [book] F. Robert Jacobs, Richard B. Chase - 13th ed. - New York : McGraw-Hill/Irwin, c2011. - 829 p. : ill. ISBN: 9780071220903 (pbk.) 0071220909 (pbk.) Subjects--Topical Terms: Production management LC Class. No.: TS155 / .J17 2011