TY  - BOOK
AU  - Allen,Gemmy S.
AU  - Plunkett,Warren R.
AU  - Attner,Raymond F.
TI  - Management: an approach to customer expectations 
SN  - 9780538480550 (Internation ed.)
AV  - HD31 .A425 2013
PY  - 2013///
CY  - Australia
PB  - South-Western, CENGAGE Learning
KW  - Management
N1  - Reference: p. 669-685
ER  -