Russell, Roberta S. <br/><br/>
Operations management :  quality and competitiveness in a global environment /  [book] 
Roberta S. Russell, Bernard W. Taylor III 
 - 5th ed 
 - Hoboken, NJ :  John Wiley,  c2006. 
 - xxii, 808 p. :  ill. (chiefly col.) 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0471692093 (cloth) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management<br/>Quality control
<br/><br/><label>LC Class. No.: </label>TS155  / .R966 2006