TY - BOOK AU - Lent,Robin AU - Lent,Robin AU - Tour,Genevie TI - Selling luxury: connect with affluent customers, create unique experiences through impeccable service, and close the sale SN - 9780470457993 (cloth) AV - HF5415.5 .L455 PY - 2009/// CY - Hoboken, N.J. PB - Wiley KW - Customer services KW - Affluent consumers KW - Luxury goods industry N1 - Includes index; "Selling luxury first appeared in 2006 under the title of The great 88"--T.p. verso ER -