Lent, Robin <br/><br/>
Selling luxury :  connect with affluent customers, create unique experiences through impeccable service, and close the sale /  [book] 
Robin Lent and Genevi<U+0936>e Tour 
 - Hoboken, N.J. :  Wiley,  c2009. 
 - xvii, 158 p. 
<br/><br/> Includes index  "Selling luxury first appeared in 2006 under the title of The great 88"--T.p. verso 
<br/><br/><label>ISBN: </label>9780470457993 (cloth) 0470457996 (cloth) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services<br/>Affluent consumers<br/>Luxury goods industry
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .L455