TY  - BOOK
AU  - Kaplan,Robert S.
AU  - Norton,David P.
TI  - Strategy maps: converting intangible assets into tangible outcomes 
SN  - 9781591391340
AV  - HD30.28 .K354
PY  - 2004///
CY  - Boston
PB  - Harvard Business School Press
KW  - Strategic planning
KW  - Intangible property
KW  - Management
KW  - Human capital
N1  - Creating the strategy-focused organization -- How mobil became a strategy-focused organization -- Building strategy maps -- Building strategy maps in private sector companies -- Strategy scorecards in nonprofit, government, and health care organizations -- Creating business unit synergy -- Creating synergy through shared services -- Creating strategic awareness -- Defining personal and team objectives -- The balanced paycheck -- Planning and budgeting -- Feedback and learning -- Leadership and mobilization --Avoiding the pitfalls
ER  -