Kaplan, Robert S.

Strategy maps : converting intangible assets into tangible outcomes / [book] Robert S. Kaplan and David P. Norton - พิมพ์ครั้งที่ - Boston : Harvard Business School Press, 2004. - xviii, 454 p. : ill.

Creating the strategy-focused organization -- How mobil became a strategy-focused organization -- Building strategy maps -- Building strategy maps in private sector companies -- Strategy scorecards in nonprofit, government, and health care organizations -- Creating business unit synergy -- Creating synergy through shared services -- Creating strategic awareness -- Defining personal and team objectives -- The balanced paycheck -- Planning and budgeting -- Feedback and learning -- Leadership and mobilization --Avoiding the pitfalls

9781591391340


Strategic planning
Intangible property--Management
Human capital
Management

HD30.28 / .K354