TY  - BOOK
AU  - Cheeseman,Alison
TI  - ying xiao ke hu gou tong =: CIM coursebook : customer communications in marketing 
SN  - 9787801629784
AV  - HF5415 .C515
PY  - 2011///
CY  - Beijing
PB  - Jing ji guan li
KW  - Marketing
ER  -