Lockwood, Jane <br/><br/>
Contact us! :  call center English skills /  [book] 
Jane Lockwood, Hayley McCarthy 
 - Cambridge :  Cambridge university press,  2010. 
 - 116 p. 
<br/><br/><label>ISBN: </label>9780521124737 
<br/><br/><label>Subjects--Topical Terms: </label><br/>English language--Spoken English
<br/><br/><label>LC Class. No.: </label>PE1115  / .L817