TY - BOOK AU - Johansson,Henry J. TI - Business process reengineering: breakpoint strategies for market dominance SN - 0471938831 AV - HD62.15 .B87 PY - 1993/// CY - New York, New York PB - Wiley KW - Total quality management KW - Just-in-time systems KW - Industrial management KW - Reengineering (Management) N1 - Includes bibliographical references and index ER -