Locker, Kitty O. <br/><br/>
Business communication :  building critical skills /  [book] 
Kitty O. Locker, Stephen Kyo Kaczmarek 
 - 5th ed 
 - New YorK, NY :  McGraw-Hill,  2011. 
 - xxv, 575 p. :  chiefly col. ill. 
<br/><br/><label>ISBN: </label>007122100X 9780071221009 
<br/><br/><label>LC Class. No.: </label>HF5718  / .L815B 2011