Richey, Rosemary <br/><br/>
English for customer care/  [Book] 
Rosemary Richey 
 - Oxford :  Oxford University press,  2007. 
 - 80 p. :  ill.;  + 1 cd-rom 
<br/><br/><label>ISBN: </label>9780194579063 
<br/><br/><label>Subjects--Topical Terms: </label><br/>English language--Business English.<br/>Customer services<br/>Customer relations<br/>English language--Conversation and phrase books
<br/><br/><label>LC Class. No.: </label>PE1116  / .R529