TY  - BOOK
AU  - Niven,Paul R.
TI  - Balanced scorecard step by step: maximizing performance and maintaining results 
SN  - 0471078727 (CLOTH : alk. paper)
AV  - HD58.9 .N58
PY  - 0000///
CY  - New York
PB  - Wiley, c2002
KW  - Organizational effectiveness
KW  - Measurement
KW  - Performance
KW  - Management
N1  - Includes bibliographical references and index; Machine generated contents note: Chapter 1 Performance Measurement and the Need -- for a Balanced Scorecard -- Chapter 2 Balanced Scorecard as an Enduring -- Management Tool -- PART TWO STEP-BY-STEP DEVELOPMENT OF THE BALANCED -- SCORECARD -- Chapter 3 Getting Started -- Chapter 4 Mission, Values, Vision, and Strategy -- Chapter 5 Developing Performance Objectives and -- Measures -- Chapter 6 Finalizing Measures and Developing Cause -- and Effect Linkages -- Chapter 7 Setting Targets and Prioritizing Initiatives -- PART THREE EMBEDDING THE BALANCED SCORECARD IN THE -- ORGANIZATION'S MANAGEMENT SYSTEM -- Chapter 8 Cascading the Balanced Scorecard to Build -- Organizational Alignment -- Chapter 9 Using the Balanced Scorecard to -- Strategically Allocate Resources -- Chapter 10 Linking Rewards to Performance: The -- Balanced Scorecard and Compensation -- PART FOUR SUSTAINING BALANCED SCORECARD SUCCESS -- Chapter 11 Reporting Balanced Scorecard Results -- Chapter 12 Maintaining the Balanced Scorecard -- PART FIVE BALANCED SCORECARDS IN THE PUBIC AND -- NOT-FOR-PROFT SECTORS AND CONCLUDING -- THOUGHTS ON SCORECARD SUCCESS -- Chapter 13 Balanced Scorecards in the Public and -- Not-for-Profit Sectors -- Chapter 14 Concluding Thoughts on Balanced -- Scorecard Success -- Index
ER  -