Quality management /  [Book] 
Howard S. Gitlow ... [et al.] 
 - 3rd ed. 
 - Boston :  McGraw Hill,  c2005. 
 - xviii, 797 p. :  ill. +  1 compact disc. 
<br/><br/> Library has compact disc: C. 
<br/><br/><label>ISBN: </label>0071123385 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality Control--Statistical Methods.
<br/><br/><label>LC Class. No.: </label>TS156  / .Q1 2005