TY  - BOOK
AU  - Pammer,William J.
AU  - Killian,Jerri
TI  - Handbook of conflict management
SN  - 0824742575
AV  - HD42 .H36 2003
PY  - 2003///
CY  - New York
PB  - Marcel Dekker
KW  - Conflict management
KW  - Handbooks, manuals, etc
N1  - Includes bibliographical references and index
ER  -