Costantino, Cathy A.,  1955- <br/><br/>
Designing conflict management systems:  a guide to creating productive and healthy organizations /  [book] 
Cathy A. Costantino, Christina Sickles Merchant ; foreword by William L. Ury 
 - San Francisco :  Jossey-Bass Publishers,  c1996. 
 - xx, 252 p. 
 - The Jossey-Bass conflict resolution series .
<br/><br/>Includes bibliographical references (p. 245-246) and index 
<br/><br/><label>ISBN: </label>0787901628 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management
<br/><br/><label>LC Class. No.: </label>HD42  / .C68