Grolier business library
Collecting a debt Conducting effective negotiations Conducting staff appraisals Dealing with your bank Delivering customer service Do your own P.R. E-business How to communicate at work How to employ and manage staff How to manage a sales team How to understand finance at work Investing in people Making decisions Managing your first computer Managing performance reviews Managing budgets and cash flows Managing credit Managing projects Managing through people Managing your time Managing yourself Managing your personal finances Mastering business english Mastering public speaking Organising effective training Organising a conference Preparing a business plan Recruiting for results Using the internet Writing business letters
- Deluxe ed.
- Wanchai, Hong Kong : Grolier International, 2003.
- 30 v. : ill.
[Vol.1] Collecting a debt--[v.2] Conducting effective negotiations -- [v.3] Conducting staff appraisals --[v.4]Dealing with your bank--[v.5] Delivering customer service--[v.6] Do your own P.R.--[v.7] E-business -- [v.8] How to communicate at work --[v.9]How to employ and manage staff--[v.10] How to manage a sales team--[v.11] How to understand finance at work--[v.12]Investing in people -- [v.13] Making decisions --[v.14] Managing your first computer--[15] Managing performance reviews--[v.16]Managing budgets and cash flows--[v.17] Managing credit--[v.18] Managing projects--[v.19] Managing through people--[v.20] Managing your time--[v.21] Managing yourself--[v.22]-- Managing your personal finances--[v.23] Mastering business english -- [v.24]Mastering public speaking--[v.25] Organising effective training--[v.26] Organising a conference--[v.27] Preparing a business plan [v.28] Recruiting for results -- [v.29] Using the internet -- [v.30] Writing business letters