Ander, Willard N. Winning at retail : developing a sustained model for retail success / [book] Willard N. Ander and Neil Z. Stern - Hoboken, N.J. : Wiley, c2004. - xv, 256 p. : ill. Includes bibliographical references (p. 241-243) and index ISBN: 047147357X (cloth) Subjects--Topical Terms: Retail trade--Management LC Class. No.: HF5429 / .A655