TY  - BOOK
AU  - Angell,Pamela
TI  - Business communication design: creativity, strategies, and solutions 
SN  - 0071105832
AV  - HF5718 .A746 2007
PY  - 2007///
CY  - Boston
PB  - McGraw-Hill/Irwin
KW  - Business communication
N1  - Includes bibliographical references (p. 588-599) and index
ER  -