TY  - BOOK
AU  - Futrell,Charles
TI  - ABC's of relationship selling through service
SN  - 0071263500
AV  - HF5438.25 .F868 2009
PY  - 2009///
CY  - Boston
PB  - McGraw-Hill/Irwin
KW  - Selling
N1  - Includes bibliographical references (p. 527-530) and index
ER  -