TY - BOOK AU - Bailey,Edward P. TI - Writing & speaking at work: a practical guide for business communication SN - 0131881302 AV - HF5718 .B154 2008 PY - 2008/// CY - Upper Saddle River, N.J. PB - Pearson/Prentice Hall KW - Business communication KW - Handbooks, manuals, etc KW - Business writing KW - Public speaking N1 - Includes indexes ER -