Dresner, Howar,  1957- <br/><br/>
The performance management revolution :  business results through insight and action /  [book] 
Howard Dresner 
 - Hoboken, N.J. :  Wiley,  2008. 
 - xxii, 231p. cm. 
<br/><br/> Includes index 
<br/><br/>The need for change -- A model for a modern management system -- The role of BPM -- Barriers to BPM adoption -- Draw an accountability map -- Achieve information democracy -- Build a BPM center of excellence -- Standardize and consolidate BPM tools -- Deploy a BPM system -- Comprehensive view of performance management -- Determine your immediate priorities -- A model BPM methodology -- Measuring outcomes 
<br/><br/><label>ISBN: </label>9780470124833 (cloth) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management information systems<br/>Information technology--Management<br/>Performance--Management
<br/><br/><label>LC Class. No.: </label>HD30.213  / .D773