Acuff, Jerry, 1949-

Stop acting like a seller and start thinking like a buyer : improve sales effectiveness by helping customers buy / [book] Jerry Acuff with Wally Wood - Hoboken, N.J. : John Wiley, c2007. - x, 259 p. : ill.

Includes bibliographical references (p. 247-248) and index

Start with the right mindset -- If people love to buy, we should help them buy -- Eight laws of sales intent -- Build your knowledge, messaging, relationships -- Develop interest so customers will hear you -- Engage customers in meaningful dialogue -- Learn the situation/problem/challenge -- Tell your story -- Ask for a commitment -- How to build positive, productive business relationships -- Your business development drives your future

9780470068342 (cloth) 0470068345 (cloth)


Selling
Customer relations

HF5438.25 / .A28 2007