TY  - BOOK
AU  - Lawson,Raef A.
AU  - Hatch,Toby
AU  - Desroches,Denis
TI  - Scorecard best practices: design, implementation, and evaluation 
SN  - 9780470129463 (cloth)
AV  - HD30.28 .L392
PY  - 2008///
CY  - Hoboken, N.J.
PB  - John Wiley & Sons
KW  - Strategic planning
KW  - Case studies
KW  - Organizational effectiveness
KW  - Industrial productivity
KW  - Measurement
KW  - Evaluation
N1  - Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/toc/ecip0718/2007019250.html
UR  - http://www.loc.gov/catdir/enhancements/fy0741/2007019250-d.html
UR  - http://www.loc.gov/catdir/enhancements/fy0805/2007019250-b.html
ER  -