TY - BOOK AU - Pelton,Lou E. AU - Strutton,David AU - Lumpkin,James R. TI - Marketing channels: a relationship management approach SN - 0071207058 (international edition : alk. paper) AV - HF5415.129 .P393 2002 PY - 2002/// CY - Boston PB - McGraw-Hill/Irwin KW - Marketing channels KW - Relationship marketing N1 - Includes bibliographical references and index ER -